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Privacy & Cookies

PRIVACY POLICY


Last update:  10/12/2019

This privacy policy determines how Holiday House collects, uses and protects any information provided by the user using this website or any other available electronic form, mail, social networks, and so on.

For the sake of simplicity, this privacy policy refers to Holiday House as a first plural (“we”, “ours”, etc.) and refers to the individual who reads this privacy policy in a first person (“you”, “yours”, etc.).

The ways and means by which we collect data you provide to us, as exemplified on this website or other electronic media, will be described by this policy for the sake of simplicity as “service transactions”. For example, using this website, communicating with us through e-mail and social networks is a “service transaction”.

WHAT INFORMATION WE COLLECT

When you have a service transaction with us, you may be asked to provide some or all of the following information:

  • first name and last name
    email address
    mailing address, postal code, city/town, state, country
    phone number
    any other explicitly requested information that is intended to improve your user experience and service delivery
    Additionally, while using this website, some or all of the following information may be collected:
  • IP address
  • geographical location
  • information about the type and version of your web browser
  • information about the type and version of your operating system
    referral source (referrer)
  • date and time of your actions on our website
  • visit times, page views, website navigation, and other related browsing activities

WHEN WE COLLECT INFORMATION

We may collect information from you for one or more of the following reasons when having service transactions with us:

  • while using our website
  • when filling a form
  • when you provide us with feedback
  • when you submit information on our website in any other way or when you supply us with information using any other electronic media.

HOW WE USE YOUR INFORMATION

We may use the information we collect from you for one or more of the following reasons:

  • adjust your experience
    to improve our website to better serve you
    so we can serve you better by responding to customer service requests
  • to ask your for feedback
  • to let you know about our news or offers and services that may be of interest to you
  • for security purposes

HOW WE PROTECT YOUR INFORMATION

We are committed to ensuring that the information you provide us is secure. In order to prevent unauthorized access or leakage, we have put in place appropriate physical, electronic and management procedures to safeguard the information we collect, such as, among others:

  • regular malware scanning
  • Web Application Firewall & Network Firewall
    128-bit Secure Socket Layer (SSL) encryption
  • authorization & authentication mechanisms
  • economic transactions are processed through approved and internationally recognized third-party payment gateway
  • service providers and transaction data are not stored or processed on our servers
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when you enter, submit, or access your information to maintain the safety of your personal information.

COOKIES & TRACKING TECHNOLOGY


We use cookies to provide you services so you can have a high quality browsing experience or better understand how we can make our website and services better for you. Additional third-party services that our website uses may be using cookies or other tracking technology. For more information on using cookies and tracking technology, read our Cookie Policy.

THIRD-PARTY DISCLOSURE


We do not sell, trade, or otherwise transfer to outside parties your personal data unless we have your explicit permission or if required by law to do. This does not include website hosting partners and other parties who assist us in operating our website or other systems, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD-PARTY LINKS


Our website may contain links to other websites. These may or may not be affiliated with us. We have no control over any external websites therefore clicking any link which results in you visiting an external website will result in this privacy policy no longer applying. We cannot be held responsible for the protection and privacy of any information which you may voluntarily or inexplicably provide whilst visiting such websites.

THIRD-PARTY SERVICES


Our website uses third-party service providers that may set cookies or collect data for you such as (but not limited to) IP address, browser information, operating system information, or other types of information. Third-party providers may identify you with additional data you have voluntarily or unintentionally provided by using their exclusive services (for example Google – Email / YouTube, Facebook, Twitter, etc.). It is up to you to review the official policies of the respective services and to make sure that you agree with them when using this website.

For more information, please read the “Third-party services in use by our website” section.

CONTROLLING YOUR PERSONAL INFORMATION


If you wish to know any personal data we may have about you, you may contact us at any time. If you find that any of the information we hold for you is incorrect or incomplete, if you cannot change it yourself, please contact us as soon as possible to take the necessary action. If you wish to delete a subset or all of the data we hold for you or you wish to cease any processing of your data by us, you may contact us at any time to take the necessary action. Please note that if you contact us for any of the aforementioned reasons, the extent to which we may serve you may be limited by law. In addition, we may ask for additional information to identify you before proceeding with any action.

COOKIE POLICY

This cookie policy is designed to better serve users interested in how cookies are used on the Internet and determines how Holiday House uses cookies through this website owned by Holiday House. If you continue to use this website, you consent to the use of cookies.

Holiday House may modify this cookie policy as and when necessary. It is your responsibility to periodically review this cookie policy to ensure that you agree with any changes.

For the sake of simplicity, this cookie refers to Holiday House as a first person (“us”, “ours”, etc.) and refers to the individual who reads this privacy policy in a first person (“you”, “yours”, etc.).

WHAT ARE COOKIES?

Cookies are small text files that are stored on your computer by your web browser when you view a website. This allows the website you have visited to remember data about you that is necessary for service purposes (example, automatic login to your account or shopping cart functionality), statistics collection, or other website-dependent uses.

Cookies may be temporarily stored on your computer for as long as you use a website until you close your web browser (session cookie) or for a greater timeframe (persistent cookie) that depends on the website that sets cookies and the special nature – the reason for each cookie.

When you visit a website, it is possible for your browser to set third-party cookies due to the use of their services by the website you’ve visited, such as statistics collection services, social networking website linking,

Our website cannot read the information contained in cookies set by third-party websites other than the information explicitly defined by our website.

CATEGORIES OF COOKIES SET BY OUR WEBSITE


We separate cookies stored by your web browser by using our website in the following categories:

PREFERENCES & ADDITIONAL FUNCTIONALITY COOKIES


These are cookies that keep information about the preferences and additional functionality you enjoy from our website or third-party service providers that our website uses. Restricting them may decrease the functionality of our website

ABOUT THIRD-PARTY COOKIES & TRACKING TECHNOLOGY


We use third-party services for our website’s functionality, for a better user experience, provided services, and statistics collection. Third-party providers may use cookies or other tracking technologies (such as web beacons, tracking pixels, etc.).

Under no circumstances will personal data that can identify you as contact details or other information will be passed on to third party providers. Nevertheless, third party providers may identify you using additional data that you have voluntarily or unintentionally provided by using their exclusive services (for example Google – Email / YouTube, Facebook, Twitter, etc.).

The third-party cookie and tracking technology policies (such as Facebook, Twitter, Google Analytics, Google Maps, YouTube, and so on) is the sole responsibility of the respective service providers and you should be informed on the official websites of the respective service providers.

THIRD-PARTY SERVICES OF OUR WEBSITE THAT USE COOKIES


The third party services used by our website in each of the categories of cookie usage are as follows:

  • Beds24 (preferences & additional functionality cookies)
  • For more information, please read the “Third-party services in use by our website” section

HOW TO MANAGE, DELETE & DISABLE COOKIES?


To manage, delete, or deactivate cookies set by the web browser due to the use of our website by you, you will need to make adjustments to your browser. However, the smooth operation of services offered by our website may stop or you do not have the best user experience. You can find more information about how to set up your browser by using the Help menu it offers.

THIRD-PARTY SERVICES IN USE BY OUR WEBSITE
Our website makes use of third-party services for the reasons outlined in our website’s Privacy & Cookies policy. This section provides more information about the third-party services used by our website as well as links to their official policies and / or ways of choosing options for your privacy in relation to the relevant service providers:

  • Google Analytics: https://policies.google.com/privacy
  • Google Maps: https://policies.google.com/privacy
    Beds24: https://www.beds24.com/